Corrections
If a price, a spec or a PTA value on ptakaro is wrong, we want to know, and a person will check it.
Report a wrong price
The fastest way is the “Report a wrong price” form at the bottom of every phone page. Tell us the price you saw and the shop, or add a short note. You do not need to give your email; if you do, we use it only to reply about that report. For anything else, such as a wrong spec or a PTA value, email hello@ptakaro.com.
What happens next
- Your report goes to our review queue, where a person reads it.
- We check the shop's page or the official source.
- If we were wrong, we correct the page. If the shop changed its price, a new check replaces the old one; our record of past checks is kept.
Our goal is to fix a confirmed mistake within 48 hours. It is a goal, not a promise: some checks take longer, for example when a shop's page is down.
What we cannot change
- A shop's own price or stock. If a shop's page is wrong, tell the shop; we will show the new price after our next check.
- The official PTA amount. ptakaro is not part of the PTA or FBR. The official amount is set when you register the phone through DIRBS; this estimate can differ.
How we prevent mistakes
Prices are read by fixed rules and checked against the text the shop printed. A price that moves more than 20% waits for a person, and a price we have not confirmed for 7 days is marked “Not confirmed since” and stops counting. Read how we check prices.